Comment reply automation for agencies A unique voice per client
One workspace per client, each with its own brand voice, its own moderation rules and its own review threshold — all in one queue you work from.
More clients means more comment sections than your team can watch.
Headcount doesn't scale with accounts
Every new client adds another comment section someone has to monitor, and hiring for it eats the margin.
Voice has to stay separate per client
One team member covering five accounts risks blending tone, facts, or offers between brands that shouldn't sound alike.
A missed comment becomes a client complaint:
Clients notice slow or missing replies on their own page faster than you do, and it lands as a service failure.
One dashboard, a distinct voice per client
Each account trained on its own tone, facts, and rules, so nothing bleeds between clients you manage.
Per-client knowledge base and tone
Each account is trained separately, so replies on Client A never sound like Client B or reference the wrong offer.
One dashboard for every account
Your team reviews and manages replies across all connected clients from a single place, instead of switching logins.
Client-specific escalation rules
Each client sets what needs a human. Sensitive replies route to your team exactly the way that client wants.
Set up per client, running across all of them after
Each comment is read in that client's context
The post, caption, and video for that specific account, not a shared template across clients.
A reply is drafted in that client's voice
Pulled from the tone and facts set for that account, so nothing crosses over between clients.
It posts, or it waits for review
Confident, low-risk replies go out automatically. Anything flagged lands in your team's queue instead.
“New clients start at review-everything and earn their way up.”
Nothing posts without your team. The default while onboarding a new client.
Safe, low-risk answers post themselves. Everything else waits for review.
Everything posts except what each client's own rules route to a person.
What an agency gets out of it
More accounts per team member
One person can oversee comment activity across many clients instead of manually replying
Fewer client escalations about comments
Replies go out on time, every time, so comment response stops being a recurring complaint.
A clean audit trail per client
Every reply and flag is logged by account, so you can show clients exactly what's being handled and how.
What agencies ask first
Answers to what agencies ask before they connect a client account.
Can I manage multiple client accounts from one login?
Yes, every connected account is managed from a single dashboard, with its own tone, rules, and knowledge base kept separate per client.
Will replies ever mix up between clients?
No, each account is trained and run independently, so tone, facts, and offers stay specific to that client only.
Can each client have different approval rules?
Yes, you set review, confidence thresholds, and escalation rules separately per account, matching what each client is comfortable with.
What happens to spam and hate comments?
They get hidden automatically before your team ever sees them, across every connected client account.
Will this risk any client's account getting flagged?
No, it runs on official platform APIs only, so there's no bot behavior or scraping involved on any account you manage.
Other setups
Cover more clients without adding headcount
Start and connect one client account to see how it handles their comments before rolling it out further
No card required · cancel anytime