Reply Orchard answers every comment, in your voice, within seconds
Reply Orchard moderates, analyses and replies to comments on your Facebook, Instagram and YouTube content — organic and ads — from one dense, transparent dashboard.
do you ship to Portugal? and can I run two shops on one account 👀
Yes to both — Portugal is 3–5 working days, and both shops can sit on one account.
The comment section is costing you more than you think
The missed opportunity
A follower asked about your product. No one replied. They went to your competitor instead.
The reach killer
Every unanswered comment tells the algorithm your content isn't worth pushing. Your reach shrinks silently.
The inconsistent VA
Your team replies at different times, in different tones, and sometimes gets it flat out wrong. Your brand pays for it.
Your always-on comment moderator, brand voice agent and growth engine.
Answers every missed opportunity instantly, in your tone, 24 hours a day — so no lead ever goes cold again.
Consistent moderation
Automatically hides spam, hate and unwanted comments before they damage your reach and reputation.
One brand voice
Trained on your tone, your rules and your knowledge base, so every reply sounds like you — every single time.
Set it up once. Let it run forever.
Train your agent
Feed it your brand voice, FAQs, product info and house rules. Give one-to-one feedback on real replies so it learns your nuances and edge cases.
“Never quote delivery dates — link to the shipping page instead.”
Choose your mode
Hand over as much or as little control as you want. Change it any time.
You approve every reply before it is published. Nothing goes live without you.
The AI posts when it is confident and flags everything else for your review.
Fully autonomous. A reply posts as soon as it clears the quality bar you set.
Smarter than a VA. Faster than your team.
Every brand and page, one queue
Connect each brand's pages across platforms and work them from a single inbox — with rules of their own.
Understands the post, not just the comment
Caption, image and video — so replies match what people actually saw.
Answers around the clock
Comments are picked up, drafted and answered while you sleep. No shift to cover.
Moderation that reads context
Spam, scams and abuse hidden, noise filtered out of your queue — and criticism always left standing.
Your voice, your rules
Set the character and the guidelines — tone, what never to say, which language to answer in.
Set it up by describing it
Write a sentence about your business and the AI drafts the persona and the rules for you.
Reads intent on every comment
Buying signal, complaint, joke or troll — each one gets the right treatment.
Checked before it is published
A second AI grades every draft, and anything it is unsure of waits for you to approve.
Answers from your own documents
Prices, policies and product facts come from what you uploaded — never from guesswork.
Gets better every time you edit
Your corrections become guidance the agent applies to every reply after it.
What creators, brands and agencies get with Reply Orchard
Hours back every week
Never manually reply to a comment again. Every post, across every connected page, handled in real time.
More reach and engagement
Fast replies signal quality to the algorithm. More replies means more reach means more growth.
One inbox for everything
Facebook, Instagram and YouTube in one place. Built for agencies running many clients at once.
Your command center
Manage comments across every platform, every page and every client from a single clean inbox — and see exactly why the AI made each decision, with full transparent reasoning.
Volume based pricing that grows with you
Every plan includes every feature. Your comment volume decides your price.
- 1,000 moderations
- AI replies/month: No
- Unified comment inbox
- Manual reply tools
- Unlimited keyword filtering
- Smart spam filtering
- 2,500 moderations
- 500 AI replies/month
- Unified comment inbox
- Manual reply tools
- Unlimited keyword filtering
- Smart spam filtering
- Auto post
- Context-aware replies
- Knowledge base
- 10,000 moderations
- 2,500 AI replies/month
- Unified comment inbox
- Manual reply tools
- Unlimited keyword filtering
- Smart spam filtering
- Auto post
- Context-aware replies
- Knowledge base
- 40,000 moderations
- 10,000 AI replies/month
- Unified comment inbox
- Manual reply tools
- Unlimited keyword filtering
- Smart spam filtering
- Auto post
- Context-aware replies
- Knowledge base
- Unified comment inbox
- Manual reply tools
- Keyword filtering (unlimited)
- Smart spam filtering
Everything teams ask before switching
Still unsure? Start the trial on one page and watch it work on real comments.
Which platforms does Reply Orchard support?
Facebook, Instagram and YouTube today, with TikTok coming soon. Every connected platform is managed from one dashboard.
Does it work on organic posts only, or also ads?
Both. Whether you are running a Facebook ad campaign or posting organically on Instagram and YouTube, Reply Orchard monitors and replies to every comment automatically.
What languages does it support?
Dozens, including English, Spanish, French, Portuguese, German, Italian and Arabic. The AI detects the language of each comment and replies in the same one — no manual setup.
Will it get my account flagged by Meta or YouTube?
No. Reply Orchard uses the official platform APIs, the same way any approved third-party tool does. No bots, no scraping, nothing that violates Meta or YouTube terms of service.
Can I review replies before they go live?
Yes. Copilot mode has you approve every reply, Hybrid posts only when the AI is confident and flags the rest, and Autopilot handles everything automatically. You choose per page.
How long does setup take?
Most users are live in under 10 minutes: connect your pages, train the agent with your brand voice and knowledge base, choose your mode. No technical skills required.
Can I manage multiple clients from one account?
Yes — it is built with agencies in mind. Connect unlimited pages and clients from one dashboard, each with its own settings and knowledge base.
What is the difference between moderation and replies?
Moderation hides or removes unwanted comments — spam, competitor plugs, hate, noise — before your audience sees them. Replies are the AI answering on your behalf to drive engagement and conversions. Reply Orchard does both at once.
How does it know what to say?
It is trained on your knowledge base — FAQs, product information, brand tone and house rules — and reads the context of each post before replying, so answers stay relevant, accurate and on brand.
Can I teach it how to handle specific situations?
Yes. Give one-to-one feedback on any reply to train it on edge cases and nuances. The more feedback you give, the sharper it gets.
Does it replace my social media manager or VA?
It takes the repetitive, time-consuming part of comment management so your team can focus on strategy and creative. Think of it as a tireless assistant that never misses a comment and never goes off script.
Is my data safe?
Yes. We do not store your followers' personal data beyond what is needed to deliver replies. Everything is encrypted and handled in line with GDPR and applicable privacy regulations.
What happens if the AI is not sure how to reply?
It flags the comment for manual review rather than posting something incorrect or off brand. You stay in control at all times.
Is there a free trial?
There is a free plan you can start on without a card, so you can test it on your real pages before committing to anything.
Your comment section is your biggest untapped asset
Start on the free plan and see what happens when every single comment gets a reply.
No card required · cancel any time