Comment reply automation for online stores answered before the sale is lost
Every "is this in stock," "does this run small," and "how much is shipping" gets answered instantly, on organic posts and paid ads alike.
Buying questions go unanswered, and so does the sale.
A slow answer is a lost sale
Someone asks if it's in stock or ships to them, and if you don't answer fast, they buy from whoever does.
Ad comments are public sales objections
Every unanswered "is this legit" or "too expensive" sits under your ad in front of every new visitor who scrolls past it.
Complaints pile up next to product questions
Real issues, wrong sizes, late orders, damaged items, get buried in the same feed as routine questions, and the ones that need you most wait the longest.
Comment reply automation that protects the sale
Trained on your product catalogue, policies, and shipping details, so buying questions get answered before the customer moves on.
Answers from your actual catalogue
Stock, sizing, shipping, and return policy answers come from what you've published, not guesses that could promise the wrong thing.
Covers organic posts and paid ads
The same comment coverage runs everywhere you post, including comments sitting under active ad spend.
Routes real complaints to you
Damaged items, wrong orders, refund requests, anything you've flagged as sensitive lands in your queue instead of getting a generic reply.
Trained once, running on every post and ad after
The comment is read in context
The post, the product, and the comment itself, so the reply reflects what's actually being sold.
A reply is drafted from your shop's own pages
Pulled from your stock, sizing, and policy details, so answers are accurate, not improvised.
It posts, or it waits for you
Confident, low-risk replies go out on their own. Anything flagged as a complaint or edge case lands in your queue instead.
“Order problems and refunds are usually routed to a person whatever the threshold.”
Nothing posts without a human. The default.
Safe, low-risk answers post themselves. Everything else waits for you.
Everything posts except what your own rules route to a person.
What an online store gets out of it
Fewer lost sales to slow replies
Buying questions get answered in seconds, before the customer clicks away to a competitor.
Ad comments stop working against you
Objections get handled publicly and fast, so new visitors see a responsive brand, not an unanswered complaint.
Complaints reach you faster
Real issues get flagged immediately instead of sitting behind a queue of routine questions.
What online stores ask first
Answers to what online stores ask before they connect a page.
Can it answer questions about stock and sizing?
Yes, it's trained on your product catalogue, so answers about stock, sizing, and shipping come from what you've actually published.
Does it work on comments under paid ads?
Yes, it covers comments on both organic posts and ads, so objections under active ad spend get answered too.
What happens to complaints and refund requests?
They're routed to you automatically based on rules you set, so real issues never get a generic auto-reply.
What happens to spam and hate comments?
They get hidden automatically before you ever see them, no manual cleanup needed.
Will this risk my account getting flagged?
No, it runs on official platform APIs only, so there's no bot behavior or scraping involved.
Other setups
Stop losing sales to slow replies
Start now and see what it catches on your next post or ad, before anything goes live on its own.
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